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Frequently Asked Questions

What is web hosting and why do I need it?
Every website at a minimum requires three things: 1. A reliable web host with a global server structure. (Where your site lives on the internet) 2. A domain name – i.e. yourwebsite.com, yourwebsite.net, yourwebsite.org, etc. (How visitors are able to reach your site) 3. Content Management Solution – i.e. WordPress, Joomla, Weebly, etc. (How your visitors interact and see the content you create for your website) The hosting provider you choose is extremely important as your site depends on having enough valuable computing resources that will keep your site running. Clark Site Solutions gives you unlimited SSD Drive (Solid State drives dramatically improve your performance speed) and Unlimited Bandwidth to help support high volumes of visitors.
What is WordPress?

Great question! WordPress is a “Content Management Solution” (also known as a CMS) that provides a way for your users to interact with your brand’s content online. Powering more than 30% of the internet today, WordPress has proven itself as a rock-star platform and is trusted by some of the biggest names in the business: TED, CNN, and more! 

Can I run WordPress when hosted by Clark Site Solutions?

Yes, you can. In fact, all of our hosting plans are centered around providing you a best-in-class WordPress experience. 

Do you design websites?

We sure do! We focus on building awesome websites for our clients that are highly interactive and allow you to build a community of people around you brand and mission. 

How do I access support when I need help?
You can submit a ticket to our support team through our client portal and your question or need will be answered in a timely manner. Your satisfaction is important to us. Also, at any time you can browse our knowlegebase available in our client portal for hundreds of helpful articles on running your cPanel, opimizing your website, installing popular software and more.
Is my information secure?
We take the security of your data seriously. Each cPanel account we host is isolated through Linux container technology from the rest of our accounts meaning your data and website are safe from potential attacks or resource overage of other clients. All of our data is also backed up nightly with the speed, security and redundancy of RAID 10 SSD storage devices.

If you lose your data, we can restore your settings exactly as they were for no extra charge. Don’t sweat it! The security and accuracy of your data is our top priority.

What is a server?
A server is a computer that is connected to the internet and can serve customer data from all over the globe. Our servers at Clark Site Solutions have a global infastructure and come with important optimizations to keep your site running quickly. Our servers are 100% powered by clean and reusable energy.
What is WordPress.com?

WordPress.com is run by Automattic, the company that runs the “for-profit” arm of the WordPress community. They provide WordPress website hosting and support and also run the popular WooCommerce plugin and framework for eCommerce WordPress websites (for those that sell online). 

 

WordPress.org is the self-hosted, community-supported, open-source arm of WordPress that powers more than 30% of the internet today. It is the same solution we host here on our servers. 

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