We'll transfer your website for you, free of charge
One of the biggest challenges for a web hosting customer is transferring their website to a new hosting provider. It's one of the most daunting tasks that a website owner can face. This is why Clark Site Solutions offers a FREE Website Migration service for all customers who have an existing website with another hosting provider and want to switch to us.
Full details on the website transfer process
Step #1: Set up Your New Hosting Account
Clark Site Solutions offers some of the best web hosting in the World. For as little as $4.99 per month you will have a fully featured web hosting account. Signing up is easy. Head on over to our Order Form and follow the on-screen instructions. You can connect to your existing domain at your current registrar at sign up. You can submit your current domain to be transferred to our servers at sign up - for more information on domain transfers, view Step #5.
Once you've signed up for your web hosting account, you're going to receive a welcome e-mail containing all the information for your new service. Keep this handy as you'll need it in the future.
Note: Signing up with our service does not automatically migrate your website. So do not worry about your site going offline or not being available. This step is required to get started.
Step #2: Getting ready to Migrate your website
Now that your web hosting account with Clark Site Solutions has been activated, you're going to want to take advantage of our FREE website migration service by submitting a migration request through a support ticket from our Client Portal. Make sure when you submit your ticket you include the primary domain name of your website, the full cPanel webhost address you are wanting to move, as well as the cPanel login username and password.
Our Site Migration team will then receive the website migration request and will begin working on migrating your website to our servers. At this point, the site migration team will handle everything related to migrating of your website.
During this process, you will be asked to change the DNS on your domain name to our name servers. This process takes 24-48 hours for it to take effect. Generally, from start to finish the migration can take anywhere from as little as 1 hour to as much as 48 hours, depending on the size of the account and who you're moving from. Our site migration team will hold your hand during the entire website migration process to ensure that your website is transferred correctly without any issues and/or an extended period of downtime.
Step #3: Test and Confirm
Once our team has notified that your website transfer is completed, they'll ask you to double check your website to ensure that things are working. Provided that you changed the DNS and waited the 24-48 hours for the domain to resolve everything should be working correctly.
Step #4: Cancel Old Hosting Account
Our suggestion is to keep the old hosting account active for at least a week. This way if there were any issues during the website transfer process, we would be able to correct it easily. Once you're confident that your website is working correctly, you can proceed to cancel your web hosting account. Be mindful that you are not cancelling your domain registration service.
Step #5: Transferring Your Domain Name (Optional)
We support transferring your domain to our registrar. It costs the same as a standard domain registration for your particular TLD (.com, .net, .org, etc) but will add one more year onto the life of your domain. Once your website cPanel is transferred, we can transfer your domain name from your existing registrar to us. To get started with this process, follow our Domain Transfer Instructions knowledgebase article.
That's all there is to migrating your website to Clark Site Solutions. We take the stress and headache's out of it by simply doing the website migration for you free of charge. If you have any questions or comments do not hesitate to contact us.